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"We
got caught in an irrational exuberance"
associated with faster, better, cheaper."
-- Firouz Naderi
Head of JPL's Solar System Exploration Programs Directorate
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On Halloween Eve, 1936, in a dry canyon east of Los Angeles where there were
no rules, seven aspiring rocket scientists from the California Institute of
Technology sent some of their latest toys into the night sky. By 1944, with
much of the world at war, those toys became valuable commodities, and with some
Army funding the Jet Propulsion Laboratory was born.
In those early years, scientists shot from the hip and went straight to the
top with a good idea.
There was no bureaucracy to cut through. Rules were few, and sometimes they
were broken. Laboratories got blown up. Scientists got injured. To make test-launch
deadlines, the scientists would sometimes carry small rockets aboard commercial
airliners.
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JPL
THEN ...
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|
The
early days were about rockets. The Bumper Project led to the first man-made
object launched into deep space. On February 24, 1949, this rocket soared
to an altitude of 250 miles. Explorer 1 (top left of page) launched on
January 31, 1958 and became America's first satellite.
|
|
...
AND NOW
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The
Jet Propulsion Laboratory is now one of the world's premier robotics institutes.
Graphic
shows JPL's rising budget and declining staff. |
But JPL matured, and by the time the Soviets launched Sputnik into space in
1957, JPL was poised to respond. On January 31, 1958, the Jet Propulsion Laboratory
led America's charge off this planet, controlling the launch of Explorer 1,
the country's first satellite. Already they had shot a rocket into space, and
the former dry wash near Pasadena, California, quickly gained a reputation as
the hotbed in humanity's reach for space.
But innovation came with a price.
Missions failed with spectacular regularity. And rules got written with each
failure. By the mid-1990s, JPL had become a bloated bureaucratic institution
with a Byzantine set of guidelines that sometimes thwarted creativity and frequently
frustrated employees.
Meanwhile, a new NASA administration had forced staff cuts and radically altered
the way JPL did business. In the new era of "faster, better, cheaper," JPL went
from producing a handful of billion-dollar missions that were decades in the
making to a flurry of quickly produced excursions that cost less than $300 million
each. It was a plan destined to fail, managers and scientists say in hindsight.
There would be more bad news. In a decade marred by cutbacks and mission failures,
the robust economy of the 1990s left JPL unable to compete with rising salaries
in the technology industry, and many senior researchers jumped ship to start
their own firms.
Many of those who remain are guarded, their pride wounded and their sense of
purpose muddled. Some say business goes on as usual. But there is also an undercurrent
of optimism. Charles Elachi, the newly appointed director who rose through the
ranks at JPL, is seen by employees as a man who understands their woes and can
fix them.
Elachi wasted no time this May. In his first week on the job, he reorganized
JPL's management, creating new positions and replacing several top managers.
Now he's on a campaign to make every employee, from accountants to secretaries,
see through their paperwork and "feel like a part of the program."
And he began tearing up the rule book.
Irrational exuberance
It is a hot and sunny Thursday in early June in Pasadena. The Philadelphia
76ers have just stunned the L.A. Lakers in Game 1 of the NBA finals. Firouz
Naderi, newly appointed head of a new division called the Solar System Exploration
Programs Directorate, ponders this surprising defeat in his moderately sized,
sparsely furnished office at JPL. Naderi sees a parallel between the Laker's
upcoming game two and JPL's Odyssey mission, currently en route to Mars.
"The Lakers have to win on Friday night, because they lost," he says. "So [Odyssey]
is the most important mission because it comes after a defeat."
The defeat Naderi speaks of is actually a pair of doomed missions that he terms
"the darkest time for NASA and JPL."
Mars Climate Orbiter failed to go into orbit in 1999 because of a human mixup
between metric and English units. A few months later, the Mars Polar Lander
failed to reach the Red Planet's surface. Analysts suspect the craft may have
falsely thought it was on the ground and shut down its engines too soon, leading
to a mission-ending crash. Other causes may have been to blame.
The missions were just two in a host of low-cost, often single-purpose projects
that are the norm in the new NASA, an agency remade by Dan Goldin. As head of
NASA, Goldin introduced his faster, better, cheaper concept in 1992, with a
goal of reducing the perceived bloated bureaucracy at NASA itself.
JPL, which is operated for NASA by Caltech, was bound to follow Goldin's lead
if it wanted to continue doing business with the space agency (today, about
90 percent of JPL's funding comes from NASA).
Naderi echoes the opinion of many here at JPL, including Elachi, the director,
when he says that faster, better, cheaper is not an inherently flawed concept,
but that "we got caught in an irrational exuberance" associated with the new
approach.
Failure is an opportunist.
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INSIDE
JPL
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NEXT
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"There
has been a big brain drain."
-- Jim Schombert
Former JPL scientist |
Naderi thinks of a successful high-jumper, for whom the bar keeps getting raised:
"Eventually you're going to clip it," he says. "I think we raised the bar to
an unrealistically high level. And we clipped it."
One JPL scientist, in the trenches here for more than a decade, has a more
succinct view of JPL's rocky transition to the new era of many missions: "We've
been grossly understaffed to do it."
Elachi, in a telephone interview while on business recently in Australia, said
he tells employees that faster, better, cheaper just means they will have to
work smarter. "You have to be more efficient in your work, you have to streamline
your activity, and you have to be nimble in how you do things, but you still
have to apply the discipline that we have learned" in more than 40 years of
space exploration.
Next Page: The brain drain
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