Mobile satellite service providers view the U.S.
Department of Homeland Security (DHS) as a potentially large market as state and
local agencies, either with their own funding or money from DHS , integrate
satellite communications into their emergency-preparedness planning.
The three principal satellite-mobile operators in the
United States -- Globalstar, Inmarsat and Iridium -- view their services as
indispensable for agencies that must assume that in an emergency, land lines may
be down and cellular networks either disabled or saturated.
Walt Gorman, director of specialized services at
Globalstar of Milpitas, which operates a mobile satellite communications
constellation, tells the story of a terrorist scare at the Dallas airport that
forced the evacuation of the facility.
"You had 3,000 people getting on their cell phones at
the same time," Gorman said. "The network was overloaded. It's this type of
scenario we are trying to educate people about. After 9/11, some fire
departments and individuals bought one or another form of emergency
communications, and then stuck the equipment in a closet."
Gorman heads a newly created Globalstar team that
will operate out of Washington with the sole objective of assuring that HSA
spending does not overlook existing infrastructure like Globalstar's. "People
don't have quite enough information yet on how the funds will be made available,
but we're aggressively going out to the relevant agencies. This figures
importantly in our business plan."
How much demand there will be for satellite
communications is uncertain, as is the exact amount of money that DHS will be
distributing to state and local organizations.
But it seems clear that a market is being created.
New York City's Office of Emergency Management, together with DHS's Office for
Domestic Security, recently ran drills of emergencies at a sports stadium and in
the subway system, both simulating chemical or nuclear attack. Both operations
were designed in part to evaluate communications needs immediately following the
detonation of weapons of mass destruction in a crowded urban setting.
Bob Roe, senior vice president for sales at Stratos
Global Corp. of Bethesda, Md., which sells Globalstar, Inmarsat and Iridium
products, said it likely will take until 2005 for these operations to lead to a
coordinated strategy by HSA and recommendations to local agencies on what
technologies to purchase.
Until then, Stratos is contacting the 30-odd
constituent agencies of DHS to make the case. Cellular-network operators are
doing the same thing, arguing that they can augment network capacity in an
emergency by deploying specially equipped vans to the scene.
"Our estimate is that about half of the 30 or 32
agencies that make up Department of Homeland Security will have, or will drive,
a communications requirement," Roe said. "Our focus is now on those agencies. It
is an absolute priority for us. We want to provide them access to the
communications infrastructure in emergency situations, and we don't care whether
they prefer Inmarsat, Globalstar or Iridium. We're solutions driven, not
technology-driven."Having emerged from Chapter 11 bankruptcy virtually
debt-free, both Iridium and Globalstar are offering pricing packages that are
substantially less expensive than they were in 2001. That has put pressure on
Inmarsat's voice business, which is more expensive but which is geared more to
data transmissions.
In its bid to obtain a permanent operating license in
the United States, Inmarsat has argued to the U.S. Federal Communications
Commission that the company's services are crucial to the U.S. Coast Guard and
other national and local security agencies.
While most active in the United States, the movement
toward buttressing emergency preparedness against the terrorist threat is not
restricted to the United States, and is not limited to telecommunications. The
25-nation European Union has initiated a program to evaluate security levels
against terrorist threats, with satellite-delivered communications and satellite
imagery expected to play a role in the program, which is expected to be put into
place by 2007.
In Canada, the recent Exercise Narwhal in Canada's
far north used the Radarsat satellite and an unmanned aerial vehicle in an
interdepartmental drill to test crisis response and
management.