The first step is to select
your system. Two established players (Dish Network and DirecTV) are on the market,
with a third (Voom) recently introduced.
In each case, the purchasing
and installation process is nearly identical.
Every major city has plenty
of outlets for selling the equipment; big outfits include Best Buy, Circuit
City and Radio Shack. Check the Sunday ad supplements in your local paper to
comparison shop. So far Sears remains the only source for Voom.
How to save money
In general, when getting
Dish Network or DirecTV, you can get all the hardware you need and the system
installed for little to no cost. The companies make their money primarily through
monthly subscription fees.
There are a bunch of different
offers available every week. In many cases you'll have to buy a year's worth
of premium programming to get the hardware free. In other cases you can buy
some of the hardware or pay the installation fee and then mail in a rebate certificate
to get your money back.
A couple of hundred bucks
could be at stake if you don't take advantage of the best deals.
One other decision to make
before you buy is to know how many televisions you want to hook up. That's because
you need a separate receiver for each TV you want to independently tune channels
on.
You could buy one receiver
and split that output to any number of TV's around the house, but all of the
TV's would show the same thing. In my home that would work for about one hour
a week, at best.
The most common package
these days seems to be the one that includes the rooftop dish and two receivers,
which provides independent channel selection for two televisions.
Paperwork and installation
Sales clerks at the retail
outlets will guide you through system selection and answer questions about setup.
Before you pay, however, there is some paperwork.
At home you'll call to set
up or confirm an installation appointment. Instructions are included to do it
yourself, but unless you understand the concepts of geosynchronous orbit, longitude
and latitude, azimuth, and signal-to-noise ratio -- and are comfortable handling
power tools while climbing on a roof in the wind -- make the appointment.
Plan ahead
Depending on the season
and location, it could take up to a week to have the equipment installed, so
plan ahead. Don't buy the hardware the day before the big game and expect to
watch it.
In most cases the person
doing the job is an independent installer. Like any business, most are decent
but there are a few horror stories out there. Make sure you know how to get
a hold of the installer later in case something doesn't work.
Starting at the top and
working their way down, the installer will place the dish and fasten it down,
either to your roof or perhaps on a pole, or even to a handrail on a balcony.
(Federal law prevents homeowners' associations from restricting installation.)
The dish will need a clear
line of sight to the satellite from which it will receive signals.
If you live in south Texas,
the dish will point basically straight south at a fairly high angle. If you
live in northern Minnesota, your dish also will point straight south, but it
will be aimed much lower to the horizon, making it more likely that neighborhood
trees or nearby buildings could complicate the installation. The farther east
or west in the nation you live, the more the dish will be turned to the southwest
or southeast, respectively.
Phone line needed
With the dish mounted and
its electronics secure, the installer will string a high-quality coaxial cable
down from the dish (two cables if two receivers were bought) and into your home.
Another wire is strung, to ground the dish in the event of a lightning strike.
A good installer will make
sure the cables are cleanly tied together and not an eyesore. And the point
at which the cable or cables enter the home should also be crafted cleanly and
the hole weatherproofed. Those entry points will depend on where you have the
receivers placed inside.
Inside, the receivers need
to be close to their televisions, obviously, but they should also be close to
a source of power and a telephone jack. Your receiver must be plugged into a
phone line at all times in order to get your programming. This does not mean
the receiver needs its own phone line and is constantly "on the phone." The
receiver communicates with the home office for just a few seconds every once
in awhile, usually overnight.
I've had a DirecTV system
hooked up at my home for more than five years, and even working the unusual
overnight hours a space reporter sometimes sees, I have never caught my receiver
on the phone when I wanted to use the phone.
Once the hardware is wired
up, a process that should take about an hour, the remote will be presented to
the owner and you'll be on your own.
All that's left to do is
to call customer service and activate your programming. They'll verify all the
information, answer your questions and then send a signal through the satellite
system that somehow -- almost magically -- finds your home. And there you go,
500 channels of programming and, as everyone realizes at least now and then,
not a thing to watch.